X
Go

Business Manager

Business Manager

United States
Share On

Role Description
NOVA MMD is a supplier of metrology equipment for the semiconductor manufacturing industry. Our technology involves a combination of x-ray and electron/ion optics, high-precision opto-mechanical systems, vacuum technology, and electronic data acquisition systems.


Basic Function

The Business Manager is the primary interface between Sales and the Business Unit for multiple Accounts and or Regions. The Business Manager will work closely with the Account Team to meet the Business Objectives.


Responsibilities

Division Strategy:

  • Develops in cooperation with other BU members and the Account Team the account strategy in line with division strategy
  • Executes account strategy with Account Team
  • Gathers competitive intelligence on competitors


Business Unit to Customer Facing Team Alignment:

  • Ensures all business unit departments and the Account Teams are aligned on all issues
  • Align and controls business unit resources to support field activities
  • Provides product needs information to Product Managers
  • Provides technical expertise in front of the customer
  • Communicates the technical differentiation of Nova’s solutions to the customer
  • Manage with other BU team members and the Account Team new tool evaluations
  • Manage with other BU team members and the Account Team new SW release communications (PN, SLK, Pricing, Features and Benefits) and evaluations
  • Work with Account Teams to identify and engage on new business opportunities
  • Manage with other BU team members and the Account Team the completion of RFI / RFQ for assigned Region / Accounts customer inquiries


Pricing and Quotations:

Works with Sales Operations on quotations and pricing
Drives team to generate new part numbers and details needed to quote
Drives annual and periodic price list updates
Communicates price updates to the Regions / Accounts


Orders and Revenue
  • Responsible for revenue in Region / Accounts assigned
  • Reviews orders for correctness and terms while working with Account Teams and Sales Operations to drive needed modifications

Configuration / Slotting / Scheduling Management:
  • Participates in MPS meetings to discuss deliveries and communicates changes and issues to the Regions / Accounts
  • Manage tool configurations, and configuration worksheet maintenance


Forecast:

Participate in weekly meetings with Regions / Accounts to ensure accuracy in SFDC


Reports:

Weekly report including customer activity (Evaluation Status / Quotations / Demos / Major Meetings / Major Account Changes, etc.)



Requirements

  • Ability to work with all departments in the company and with distributors and customers
  • Critical thinking capability to solve complex problems
  • Detail oriented and organized
  • Ability to demonstrate depth and or breadth of expertise in Materials Metrology Division products and semiconductor wafer process fabrication equipment and processes
  • Ability to interpret internal and external business challenges and recommend best practices to improve products, processes or services
  • Ability to lead and influence teams and projects and manage risks and complexity
  • Ability to Lead others to solve complex problems, use sophisticated analytical thought to exercise judgement and identify innovative solutions
  • Ability to communicate difficult concepts and negotiate with others to adopt a different point of view
  • Ability to speak and present a technical presentation to large customer audiences
  • Ability to travel 30% of the time


Education / Experience
  • 3-5 year's experience in Sales, Service, Business Management, or Marketing in Capital Equipment
  • Previous experience with Semiconductor Capital equipment a plus
  • BA Degree in Business / Marketing or appropriate technical field or equivalent experience
  • Excellent English skills are a must
  • Experience in leading a sales process, negotiation, and building customer relationships