We are looking for a

Field Service Engineer

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Role Description

The “Service Team” at Nova is looking for a job title to “Super talent with high technical skills”

  • Nova provides insights into process control in the world’s most technologically advanced industry. We employ physics, math, algorithms, software and hardware expertise to
  • redefine the limits of possible in semiconductors’ manufacturing.
  • We invite you to join our dreamers and winners! Brilliant high- aimers who see impossible as the starting point to exciting challenges and work together in multidisciplinary global teams to find answers.
  •  We dive deep, into the nanometric and atomic levels, to extract unique insights and provide our customers and partners with crucial decision-making data. Each and every one of us helps redefine what people can achieve through technology.

Responsibilities

  • Implement, analyzes, diagnoses, evaluate and troubleshoots technical equipment problems, and support company systems in the field.
  • Maintain, support, and guide proper training to all users.
  • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager.
  • Maintain company’s parts inventory under the position’s control.
  • Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time.
  • Assist in new equipment integration, “add-ons,” and upgrades.
  • Provide feedback to the headquarters based on experience gained with customers.

Requirements

  • Education backgrounds Bachelor or master’s degree in Mechanical Engineering or relative course.
  • 2+ years hands-on experience in hardware/software integrated testing and troubleshooting of highly sophisticated semiconductor wafer metrology systems are preferred.
  • Well Knowledge of Semiconductor will be a plus.
  • Vacuum chamber system experience will be a plus.
  •  Able accept work shift and oversea support if need.
  • Proficient in English, good written and verbal communications skills.

The extra spice

  • Good communication skills, team player, service oriented.
  • Aggressive, able working high pressure.
  • Good customer service skills, interpersonally skills.

If you need assistance due to a disability, you may contact us at talent@novami.com

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