Service
Shanghai, CNRole Description
What we are looking for
The Service Team at Nova China is looking for a Service Engineer to provide product support at Nova customers.
In this role you'll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal.
Responsibilities
What you will be doing
- Installation of FMS, HPC.
- HW and infrastructure upgrades.
- SW FM/MARS/PMC/Nova FIT Upgrade.
- FRU.
- Preventing maintenance.
- Logs collection.
- Infrastructure Troubleshooting.
- Application logs Troubleshooting.
- Fast response to solve or find work arounds for critical issues raised by the field.
- Align between field and development team to overcome issues raised on install base tools.
- Train local T1 FSE with sustain activities of server’s tools.
Requirements
- High level capabilities of Verbal and written English.
- Ability of understand, search, and solve technical issues.
- Proactive personality.
- Ability to work in a team.
- Networking and computing technical experience- New [Based on experience] – Must.
- Experience with Microsoft infrastructure capabilities – Must.
- Servers and Cluster architecture knowledge – Must.
- SQL Data base management experience – Must.
- Storage Characterization – Must.
- Server installation/maintenance experience-Must.
- Kubernetes knowledge- New for Gen3 – Advantage.
- VMware experience – Advantage.
- Knowledge and experience in Linux programing – Advantage.
- Knowledge in Microsoft PowerShell scripting – Advantage.
- Cloudera manager – Advantage.
Get to know us better
Nova (NASDAQ: NVMI) is a global company and a leading provider of innovative metrology and process control solutions for semiconductor manufacturing.
With approximately 1,400 employees, three R&D centers and 31 sites worldwide, we provide valuable insights into the world’s most advanced industry. We leverage a variety of technological fields, including physics, optics, chemistry, and algorithms, to develop hardware and software solutions that measure nearly every advanced computer chip built in the world.
Nova dives deep into the atomic level, extracting unique insights using dimensional, materials and chemical metrology, providing our customers with crucial decision-making data, and addressing critical challenges by offering differentiated solutions.
Our outstanding, people-focused, and innovative culture means that every individual at Nova has the opportunity to make a significant impact and redefine the boundaries of what can be achieved through technology.
Sentronics Metrology GmbH (a Nova Company), recently acquired by Nova, is a leading metrology company specializing in high-precision measurement solutions for semiconductor manufacturing. Based in Mannheim, Sentronics brings over 25 years of expertise in developing cutting-edge metrology systems.
The company’s integration into Nova is already underway, and it is now an integral part of the Nova family, sharing the same values of innovation, quality, and customer satisfaction. The combination of Nova's global reach and Sentronics' advanced technology and specialized knowledge creates a unique platform for growth and innovation. As part of Nova, Sentronics will fully benefit from the exciting opportunities in the rapidly evolving semiconductor industry.
Join us if you are
A dreamer and brilliant high aimer who sees the impossible as the starting point and loves working in a multidisciplinary global team to create innovative breakthroughs.
If you need assistance due to a disability, you may contact us at [email protected]
Beijing, CN
Shanghai, CN
Beijing, CN