Services

Dedicated to Your Success

Nova’s best-in-class Global Services organization is structured to support you through the product’s lifecycle, guide you towards your goal of achieving and maintaining high-quality yields, and meeting your special requirements.
Nova’s team of experts is always there for you, supporting your success every step of the way, assuring customer satisfaction, at the highest level.

Highlights and Benefits

Ensure Performance

Extend Product Lifecycle

Enhance Productivity

Knowledge Management

Partnerships

Ensure Performance

Extend Product Lifecycle

Enhance Productivity

Knowledge Management

Partnerships

Ensure Performance

The first step towards success, when launching a new Fab or product, is to perform an in-depth evaluation of the product’s design. Focusing on customer needs, Nova works to provide full project management, installation, and calibration services, as well as preventive maintenance and life cycle support

Extend Product Lifecycle

Nova continues to invest in the development of hardware and software CIPs (Continuous Improvement Packages) that can extend the life of your product and make sure it continues to meet your growing technology challenges, while maintaining high tool performance and yield

Enhance Productivity

Building upon years of practical experience, Nova’s professional Engineers offer tool adjustments, application development, and recipe-tuning services. Our Professional Services enable you to enhance your tool’s functionality and successfully meet your next technology challenge

Knowledge Management

High-level training programs and timely technical information updates provide Nova customers and partners with the knowledge and expertise they require to successfully operate Nova products. Our training programs and information updates are an additional channel through which we continue to support your success

Partnerships

We view our relationships with customers as partnerships that are intended to be both beneficial and long-lasting. We believe that by working together as partners, we can take the necessary steps to ensure the success of your business. As your partner, we are committed to doing whatever it takes to help you achieve your goals and thrive in today's competitive marketplace