Robin Liegl’s Success Story- Next-Gen Team Leader at Nova Germany

At the age of 31, Robin has already risen to become the youngest Team Leader of Customer Service at Nova. His journey, marked by determination, resilience, and a passion for making a difference, exemplifies the values that Nova holds dear. Today, Robin shares his story of navigating the challenges of leadership, fostering a culture of collaboration and innovation within his team, and playing a pivotal role in the world's semiconductor chemical metrology. Through his leadership, Robin not only ensures top-notch service and support for Nova's clients but also inspires the next generation of leaders to pursue their dreams with confidence and determination.

Robin, thanks for joining us today. Before we dive into the nitty-gritty, could you start by telling us a bit about yourself and how you ended up as the Team Leader of Customer Service at Nova Germany?

I'm Robin Liegl, and I've been with Nova for about three and a half years now. I started out as an Administrator when the company was still known as ancosys,. I was drawn to Nova by our unique line of work and the promise of personal and professional growth. Over the years, I've had the opportunity to learn and work hard, eventually stepping into the role of Team Leader for Customer Service. I was surprised by how quickly it happened. But I embraced the challenge with open arms, and it's been incredibly rewarding so far.

That's fantastic to hear, Robin. Leading a team that you used to be peers with Can be challenging, can you share your experience navigating through this?

I'll be honest, it was a bit challenging at first. Stepping into a management role meant coping with a whole new dynamic with people I had always seen as my friends and peers. I was scared, unsure of how to approach the situation without creating any awkwardness or tension. But I quickly realized that the key was to remain true to myself and stay authentic. I made a conscious effort to maintain the same level of camaraderie and respect that we had always shared, while also establishing boundaries and setting clear expectations as their leader.

One thing that really helped smooth the transition was giving everyone the autonomy they needed to excel in their roles. I trust my team implicitly, and I made sure they knew that I valued their expertise and input. From day one, I made it a point to include them in decision-making processes and encourage open communication. And I'm happy to say that everyone in the team has adapted well to the overall transition. We've managed to strike a balance between friendship and professionalism, and it's been incredibly rewarding to see how we've grown and evolved together as a team.

What characterizes the atmosphere in your team?

We're a close group of individuals who are passionate about what we do and committed to supporting one another. We love to have fun together at work, especially when it gets stressful. it helps us cope and gives us the right mindset to overcome any challenges. As a leader, I believe in leading by example and creating an environment where everyone feels valued, heard, and motivated to do their best work.

Sounds like a very positive and supportive team spirit! Can you tell us about your work at Nova Germany?

Our team plays a crucial role in the world's chip production process. We're responsible for ensuring that our clients receive high quality service and support, ultimately contributing to the seamless production of chips used in various devices worldwide. It's a mission that requires precision, dedication, and a deep understanding of our clients' needs. Each member of our team plays a vital role in this process, and it's incredibly rewarding to see the impact of our work on a global scale.

Wow! And on interpersonal level, how would you describe the culture at Nova Germany?

The culture at Nova is truly one-of-a-kind. It's a culture of collaboration, innovation, and inclusivity. We're not just colleagues – we're a family, united by our passion for excellence and our commitment to making a difference. Whether it's through team-building activities, professional development opportunities, or simply fostering a supportive work environment, Nova cultivates a culture where everyone feels valued and empowered to succeed.

To wrap up Robin, what advice would you give to other young professionals aspiring to leadership roles?

My advice would be to never underestimate the power of hard work, perseverance, and continuous learning. Embrace every opportunity to grow, both professionally and personally, and don't be afraid to take on new challenges. Surround yourself with supportive mentors and colleagues who will lift you up and help you succeed.

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